frac for fractional COOs
Operations work is other people's follow through. A fractional COO is tracking dozens of open threads across several companies, most of them waiting on someone else. frac keeps every one of them attached to an owner and a date, pulls the new ones out of your calls automatically, and pushes the stuck ones back to the top before the client notices.
The problem with operations engagements
The work is rarely hard to do. It is hard to hold. Three companies, each with a dozen open threads, each thread waiting on a different person, and every one of them assuming you are carrying it. Drop one and the client's judgement of the engagement changes, no matter how good the systems work was.
What frac does for an operations practice
- One workspace per client. Built from the agreement, with the stakeholders, the live work and the history in one place.
- Commitments captured as they are made. From every recorded call, with an owner and a date on each one, shown to you for approval before it counts.
- Blocked work comes back. Anything waiting on a client input, a decision or an approval is grouped separately so it does not disappear into a long list.
- A tracker per client and across clients. Now, next and later, so a heavy week has an obvious order.
- Hours against each retainer. Rough weekly numbers, enough to see which engagement has expanded past what it pays for.
Before every client call
frac writes the prep: what was agreed last time, what got done, what is still open, who owes what, and the things worth raising before they turn into problems. After the call it drafts the follow-up and updates the tracker with whatever changed.
Common questions
What do fractional COOs use to track work across clients?
Usually the client's own project tool plus a private list of their own. frac gives you the private layer: one workspace per client holding the contract, the people, the open commitments and the hours, fed automatically by your calendar and recorded calls.
Can it track commitments other people owe me?
Yes. Every extracted commitment gets an owner, including client-side owners. Work waiting on someone else is grouped as blocked so it comes back to you instead of quietly sitting there.
How much does it cost?
$89 a month, or $890 a year with two months free. One price, no tiers, no per-client charge, and 30 days free without a card.